privacy policy

Protecting your personal information

Privacy Policy

Disclaimer: The information, pictures, colours, and specifications contained within the Volkswagen B. U. Bhandari Auto Pvt Ltd website are presented as a general guide to the products and accessories offered by B. U. Bhandari Auto Pvt Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases, pictures of overseas models may be shown as a guide. Therefore, B. U. Bhandari Auto Pvt Ltd Volkswagen does not accept liability for damages of any kind resulting from the access or use of this site and its contents.

Conditions of use of this website
  1. U. Bhandari Auto Pvt. Ltd., an authorized Volkswagen cars dealer provides the information services presented here on the basis of these General Conditions of Use of the Volkswagen B. U. Bhandari Websites. 

Privacy Policy This Privacy Policy describes how B. U. Bhandari Volkswagen ("we," "our," or "us") collects, uses, maintains, and protects information collected through the lead form on our website (""). We are committed to protecting the privacy of individuals who visit our Site and providing transparency regarding the collection and use of their personal information.

  1. Information We Collect: 
Personal Information: When you voluntarily submit information through the lead form on our Site, we may collect personal identification information such as your name, email address, phone number, company name, job title, and any other information you provide.  Non-personal Information: We may also collect non-personal identification information about your interaction with our Site, such as the type of browser you use, your device's operating system, IP address, and other technical information. 

  1. How We Use Collected Information: 

Lead Generation: The information collected through the lead form is used for lead generation purposes. We may use this information to contact you regarding products, services, or offerings that may be of interest to you based on the information you provided. Communication: We may use the contact information you provide to respond to your inquiries, questions, or requests. Additionally, we may use this information to send you updates, newsletters, or promotional materials related to our products or services. 
  1. How We Protect Your Information: 

We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.

  1. Sharing Your Personal Information: 
We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or conducting our business, as long as they agree to keep this information confidential. 

  1. Third-party Websites:
Our Site may contain links to third-party websites. These websites have their own privacy policies, which you should review before providing any personal information. We are not responsible for the privacy practices or content of these third-party sites. 

  1. Changes to This Privacy Policy: 
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes. 

  1. Links to third-party websites
The Volkswagen websites include links to websites operated by third parties. Volkswagen lays no claim to ownership of the websites of third parties accessible by way of links and is not responsible for their content.

  1. Permissible Use of services
In using these websites you must respect the copyright, name and trademark rights, and all other proprietary rights, of third parties. You undertake not to misuse the services offered, in particular not to bypass any security measures implemented by the information services; nor to use any devices or run any applications which result in, or may result in, damage to the systems of Volkswagen or malfunction of them, in particular as a result of modifications to the physical or logical structure of the servers or the network of Volkswagen or of other networks; nor to integrate the information services, in whole or in part, into other Web content, whether private or commercial; nor to utilise the services for commercial profit.

  1. Acceptance of cookies places cookies on your computer when you visit our websites. You can determine the extent to which cookies are enabled or disabled by means of settings on your computer (usually in your Web browser, such as Internet Explorer; for more details refer to the Technical Requirements section). Volkswagen assumes that you agree to cookies being placed on your computer if your browser is set to allow them. With regard to data protection please refer to our Data Protection Declaration. Data Protection Declaration We are pleased that you are visiting our websites and would like to thank you for your interest in our company, our products and our websites. Your privacy when using our websites is important to us. Consequently, we would ask you to take note of the following information:

  1. Anonymous data collection
You may, as a matter of principle, visit the Volkswagen websites without telling us who you are. We may collect device-specific information (such as model number/ name, operating system, hardware specifications, screen resolution, browser used, address, etc.) popularly known as ‘device fingerprinting’. Further, we are notified merely of the name of your Internet Service Provider, the website from which you accessed our site, and which of our website pages you visit. This information is evaluated for statistical purposes. Your anonymity as an individual user is preserved.

  1. Collection and processing of personal data
Personal details are only collected if you provide them to us, such as to execute a contract, in response to a survey, or when registering for personalised services.
  • We’ll use your information to process your request for information.
  • We’ll use your information to register you to receive our newsletters.
  • We’ll use your information to contact you about our services and products.
  • We’ll use your information to contact you about our events.
When you register for Volkswagen personalised services, provided you give your consent your registration details will be processed for the purposes of promotion and market research and to provide needs-oriented design of electronic services. Moreover, if you give your consent the information called up by you on your visit to the Volkswagen portals will be used to construct a user profile, in order to provide you with specially tailored promotional offers. This data is transmitted in encrypted form, in order to prevent misuse by third parties. Your data is processed within India.

  1. Use and distribution of personal data
Without your consent to other use, the personal data collected on the websites of B. U. Bhandari will be used only for contract execution and handling of your enquiries. Additionally, if you have given your consent, your data will also be used for promotional and market research purposes and for the design of needs-oriented electronic services from B. U. Bhandari . Any use of personal data for the delivery of tailored promotional offers will also be made only if you have given your consent. As consent to use your data for the above purposes may involve the transmission of your data to the companies of the Volkswagen Group and the Volkswagen partners (dealers and service centres) selected by you, your data may also be passed on to those parties. No other transfer of data to third parties is undertaken. You can, of course, withdraw your consent at any time with immediate effect. If you have any further questions concerning data protection at B. U. Bhandari , please refer to our FAQs (Frequently Asked Questions). You can also obtain information on your data, and submit any suggestions you may have, by e-mail or letter to the following address: A-3, Abhimanshree Society, Pashan Road, Pashan, Pune, Maharashtra, 411 008. Email: Enquiry  : +91 1800 412 5803